Read what Connecticut and New York homeowners say about our foundation crack repair, basement waterproofing, wall reinforcement, and inspection process.
Every review on this page is a verified Google review from a real CT or NY homeowner — all verified, all real. The on-site proof pulls directly from our Google Business Profile, no curation, no filtering.
Homeowners repeatedly mention that Raf explains what is causing the crack or leak before recommending a repair.
The reviews highlight honest guidance, including cases where the right answer was smaller than the homeowner expected.
Customers call out detailed explanations, strong materials, clean work, and repairs that stay dry after the project.
These excerpts come from Google review data already used on the site. We keep them here so visitors can evaluate trust signals without hunting through multiple pages.
"Could not have asked for a more professional, detailed, and thorough job. Raf was a pleasure to work with from moment one, reliable, responsive, and clearly passionate and informed about his work. He and his team went above and beyond, without any attempt to 'upsell,' working late into the evening to get everything completed."
"Raf is an expert you can trust to find the right solution. After consulting with multiple contractors, Raf was the only one who would solve our wall crack and leak the correct way, showcasing deep expertise in understanding the root cause. We have had no water in our basement since!"
"I had contacted a number of contractors but they either didn't do that type of work or just never responded. Raf replied to my email within two hours, and came over within a few days. Within a week the work was completed, ahead of schedule. Foundation and concrete apron look fantastic."
"Raf did an amazing job repairing several large cracks in the masonry walls of our garage in Westchester. His deep knowledge and experience was reflected in the work quality, the techniques, materials, and application can be complicated. We learned a lot from working with him."
"We Fix Cracks did excellent work on my house in Bedford Hills NY. All 4 cracks were secured forever. Thank You RAF and your professional crew. A pleasure to do business with."
"Raf communicated extremely well throughout the entire process. When I found out I could not install a sump pump, he came and helped me make the correct choice. Raf filled 60 cinder blocks and coated my walls. Even after the install, I had questions and Raf came over same-day to discuss."
"Raf Volkov and his team installed structural reinforcement to our basement walls and slab. He also sealed leaking cracks in our foundation. Very professional, used the best materials, carbon fiber, Kevlar and epoxy, at a reasonable price. Highly recommend."
"I had a leak in my basement. Raf did an excellent analysis of the problem followed by an excellent job, clean, prompt and timely, explaining every step along the way. The basement is dry. Thank you!"
"I was advised by another contractor that extensive repairs would be needed before painting my basement. Rafail was very honest, stating there was no way to determine that without seeing behind the walls. He took time to share valuable insights on preventive measures. Rare to encounter a professional who genuinely prioritizes the customer's best interests."
Strong reviews matter most when they match a strong process: inspection data, clear scope, documented materials, and a warranty that is written down before the work starts.
Free inspection, written quote, and lifetime warranty on qualifying structural repairs.
